Jen Heil

PEOPLE \ PLATFORM \ PROCESS

Fractional Leadership by Function

EXECUTIVE LEADERSHIP

START-UP STACK
GROWTH STRATEGY
POST-MERGER INTEGRATION
TRANSFORMATION
Process and Project Assessment
LEADERSHIP / OPERATIONS Process and Project Assessment Portfolio assessment comparing objectives, priorities, resources, constraints, and next-step recommendations.
Cross-Functional Operating Cadence
LEADERSHIP / OPERATIONS Cross-Functional Operating Cadence Enterprise planning calendar coordinating recurring meetings, reviews, decisions, and deliverables across teams.
Platform Migration Plan
LEADERSHIP / PROJECT MANAGEMENT Platform Migration Plan Migration framework sequencing discovery, data preparation, implementation, validation, training, and transition.
Global Business Strategy Outline
LEADERSHIP / STRATEGY Global Business Strategy Outline Executive strategy document translating market opportunities into operating priorities, initiatives, and measures.
Customer Support Performance Dashboard
LEADERSHIP / PERFORMANCE DASHBOARD Customer Support Performance Dashboard Executive dashboard summarizing demand, staffing, service performance, priorities, and weekly operating notes.
Post-Merger Integration Plan
LEADERSHIP / POST-MERGER INTEGRATION Post-Merger Integration Plan Detailed integration plan covering workstreams, timing, dependencies, ownership, and stabilization activities.
Merger Integration Timeline
LEADERSHIP / POST-MERGER INTEGRATIONS Merger Integration Timeline Executive timeline coordinating integration phases, critical milestones, communications, and launch readiness.
Integration Workstream Tracker
LEADERSHIP / POST-MERGER INTEGRATIONS Integration Workstream Tracker Program tracker consolidating workstreams, milestones, owners, dependencies, status, and implementation notes.
Technical Integration Objectives
LEADERSHIP / TECHNOLOGY Technical Integration Objectives Prioritized technical objectives connecting architecture decisions, migration tasks, dependencies, and business outcomes.
Sales Strategy Decision Matrix
LEADERSHIP / STRATEGY Sales Strategy Decision Matrix Comparative model evaluating market segments, product opportunities, revenue potential, and execution priorities.
Cross-Functional Operating Agreement
LEADERSHIP / OPERATING AGREEMENT ____________________ __________________________________.
Operations Organization Design
LEADERSHIP / ORGANIZATIONAL STRUCTURE Operations Organization Design Organizational model defining functional teams, leadership responsibilities, reporting relationships, and service ownership.
Service Fulfillment Objectives
LEADERSHIP / OPERATIONS Service Fulfillment Objectives Operating plan defining fulfillment goals, service standards, ownership, measures, and implementation priorities.
Advertising Revenue Model
LEADERSHIP / GROWTH STRATEGY Advertising Revenue Model Financial planning model estimating traffic, conversion, inventory, pricing, and revenue scenarios.

OPERATIONS

FRAMEWORKS
WORKFLOW
INFORMATION MANAGEMENT
PROCESS OPTIMIZATION
SCALE
Content Testing Workflow
OPERATIONS / PROCESS OPTIMIZATION - PRODUCT DEVELOPMENT / WORKFLOW Content Testing Workflow Cross-functional process map showing intake, production, review, approval, launch, and optimization handoffs.
End-to-End Business Workflow
OPERATIONS / End-to-End Business Workflow Cross-functional workflow linking customer intake, production, fulfillment, finance, and reporting processes.
Shared Services Operating Workflow
OPERATIONS / Shared Services Operating Workflow Service-delivery workflow clarifying request intake, prioritization, execution, escalation, and completion ownership.
Sales and Service Responsibility Matrix
OPERATIONS / ORGANIZATIONAL STRUCTURE Sales and Service Responsibility Matrix Role-boundary framework defining ownership, handoffs, escalation points, and accountability across customer teams.
Communication and Messaging Playbook
OPERATIONS / POST-ACQUISITION PLAYBOOK Communication and Messaging Playbook Reusable guidance for stakeholder messaging, communication channels, timing, ownership, and escalation.
Operational Pain-Point Assessment
OPERATIONS / PROCESS OPTIMIZATION Operational Pain-Point Assessment Diagnostic template for documenting process friction, root causes, business impact, and remediation opportunities.

PRODUCT DEVELOPMENT

DESIGN & SCOPE
PLANNING & ROADMAP
CONTENT MANAGEMENT
MARKETING
ANALYTICS
Resume Platform QA Checklist
PRODUCT DEVELOPMENT / AI Resume Platform QA Checklist End-to-end validation checklist covering functionality, content quality, integrations, and release readiness.
Civic Chatbot Workflow Architecture
PRODUCT DEVELOPMENT / AI Civic Chatbot Workflow Architecture Conversation states, routing logic, and response paths mapped for an AI-assisted civic engagement workflow.
AI Resume Editing Workspace
PRODUCT DEVELOPMENT / AI AI Resume Editing Workspace Google Docs–based workflow combining resume content, AI actions, and guided editing controls in one interface.
AI Resume Analysis Sidebar
PRODUCT DEVELOPMENT / AI AI Resume Analysis Sidebar Embedded AI assistant for reviewing resume sections, identifying gaps, and generating targeted revision guidance.
AI Resume Rewrite Sidebar
PRODUCT DEVELOPMENT / AI AI Resume Rewrite Sidebar Document-integrated prompt interface for generating and applying tailored resume content directly inside Google Docs.
Job Description Keyword Analysis
PRODUCT DEVELOPMENT / TOOLS Job Description Keyword Analysis Structured comparison tool extracting role requirements, keywords, priorities, and resume alignment signals.
E-commerce Shop Wireframe
PRODUCT DEVELOPMENT / DESIGN
FOR AN ONLINE COMMUNITY E-commerce Shop Wireframe Desktop storefront wireframe defining merchandising areas, navigation, promotional modules, and checkout entry points.
Digital Analytics Project Scope
PRODUCT DEVELOPMENT / SCOPE Digital Analytics Project Scope Detailed scope document defining objectives, deliverables, requirements, assumptions, and implementation responsibilities.
Mobile Experience Wireframes
PRODUCT DEVELOPMENT / DESIGN Mobile Experience Wireframes Multi-screen wireframe set mapping navigation, content hierarchy, user actions, and responsive interaction patterns.
Content Investment Analysis
PRODUCT DEVELOPMENT / CONTENT STRATEGY Content Investment Analysis Financial model comparing editorial coverage, production costs, traffic potential, and monetization scenarios.
QR Campaign Landing Page Wireframe
PRODUCT DEVELOPMENT / DESIGN QR Campaign Landing Page Wireframe Mobile-first landing page concept connecting QR scans to focused content, offers, and conversion actions.
Engagement Experience Wireframe
PRODUCT DEVELOPMENT / DESIGN Engagement Experience Wireframe Interaction design concept for guiding users through content, participation, and repeat-engagement pathways.
Dynamic Prompt Generator
PRODUCT DEVELOPMENT / AI Dynamic Prompt Generator Configurable interface for assembling reusable prompt components, variables, instructions, and structured outputs.
Product Content Forecast Model
PRODUCT DEVELOPMENT / CONTENT STRATEGY Product Content Forecast Model Channel-level content forecast comparing product coverage, publishing volume, costs, and revenue contribution.
Find My Officials Product Wireframe
PRODUCT DEVELOPMENT / AI Find My Officials Product Wireframe Civic lookup experience mapping address entry, representative results, issue context, and contact actions.
Product Feature Assessment
PRODUCT DEVELOPMENT / GROWTH STRATEGY Product Feature Assessment Prioritization framework evaluating feature value, complexity, dependencies, readiness, and implementation options.

PROJECT MANAGEMENT

AI AUTOMATION
PROCESS OPTIMIZATION
SCALE
Project Delivery Checklist
PROJECT MANAGEMENT Project Delivery Checklist Reusable project checklist organizing scope, requirements, dependencies, testing, communications, and launch tasks.
Project Outline Template
PROJECT MANAGEMENT / PLANNING Project Outline Template Concise project charter for documenting business need, goals, scope, stakeholders, risks, and success criteria.
Project Scope and Requirements
PROJECT MANAGEMENT / PLANNING Project Scope and Requirements Structured requirements document defining business objectives, functional needs, constraints, and acceptance criteria.
Development Requirements Template
PROJECT MANAGEMENT / PLANNING Development Requirements Template Product requirements framework capturing vision, users, functionality, dependencies, risks, and delivery decisions.
Detailed Project Requirements
PROJECT MANAGEMENT / PLANNING Detailed Project Requirements Expanded scope document translating business needs into workflows, requirements, decisions, and implementation tasks.

AI ENGINEERING & AUTOMATION

CUSTOM CHATBOTS
PROMPT GENERATOR
POLITICAL ENGAGEMENT TOOLS
AI Resume Optimization Console
AI ENGINEERING & AUTOMATION AI Resume Optimization Console Custom interface combining document analysis, job matching, rewrite controls, and guided resume improvement.
Resume and Job Analysis Workspace
AI ENGINEERING & AUTOMATION Resume and Job Analysis Workspace AI-enabled console for comparing job descriptions, identifying gaps, and managing tailored resume outputs.
Resume Automation Toolkit
AI ENGINEERING & AUTOMATION Resume Automation Toolkit Collection of custom scripts, templates, prompt assets, and utilities supporting AI-assisted career workflows.
Job Match Analysis Dashboard
AI ENGINEERING & AUTOMATION Job Match Analysis Dashboard Interactive dashboard scoring job fit, surfacing requirements, and organizing evidence for tailored applications.
RESUME TOOLS / CHATBOT Resume Jedi Chatbot Conversational assistant for reviewing resume content, identifying gaps, and recommending targeted revisions.
Gamified Career Workflow Interface
AI ENGINEERING & AUTOMATION Gamified Career Workflow Interface Themed productivity interface integrating job search, resume editing, utilities, and guided AI workflows.
 
CATEGORY Title Description.
 
CATEGORY Title Description.
 
CATEGORY Title Description.